Me and my wife were visiting my brother last weekend and we all decided to go and get tattoos here. If the post is still up though, that hasn't happened. If the owner has a change of heart and decides to refund me my $50, I'll remove this post. He's up in Denver now at Celebrity if you don't mind driving. He no longer works here, and without all the 5* reviews for him, Aliza's rating would be significantly lower. If you look through the reviews on this page, many of the 5 star reviews were for him. Even though I have proof of paying his shop $50 and not receiving any service in return, I'm SOL.Īlso, the shop was pretty dingy, tattoo rooms were small and not super clean. Long and short of it is the owner told me it was my fault for not cashing out the $50 deposit and that he was not responsible for the actions of his previous employee, and that I was out $50. I told him I had no way of knowing that and that because his employee had told me to do that, good customer service would dictate refunding my money (especially because I had proof of paying the store my $50 deposit). He told me that it's not standard procedure to apply the first deposit over to the second session, and that I shouldn't have done that, but should have used my first deposit to pay for my first session. I got on the phone with the guy who I believe was the owner. He said no dice, so I asked to speak to a manager. I politely asked for my $50 back, telling the guy on the phone that I still had my receipt/voucher showing that I'd paid $50. Over the phone I was told that my artist had been fired and that I shouldn't have applied my original $50 deposit to my second tattoo. I said sure, no problem and paid full price for the first part of my tattoo.ĥ or 6 weeks go by and I call the shop to schedule the second part of my tattoo. After my session, the artist told me he could apply my $50 deposit to the second stage of my tattoo, when I came back in 5 weeks. I was going to get my tattoo done in two stages (so that the artist could finish shading/adding details once the skin had healed and wasn't red/irritated). Before you get your tat, you put down a $50 deposit to book your time. I got my tattoo started back in the fall. Wouldn't recommend this place based on the customer service. TL DR: poor customer service, kinda shady/dingy office, good work by my artist (who no longer works there).
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